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      Thank you for completing the form, we will be in touch as soon as possible

      Privacy and Cookie Policy

      This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

      What personal information do we collect from the people that visit our blog or website?

      When interacting or registering on our site you may be asked to enter your name, email address, phone number, mailing address or other details to help you with your experience.

      When do we collect information?

      We collect information from you when you fill out a form or enter information on our site.

      How do we use your information?

      We may use the information we collect from you in the following ways:

      • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      • To improve our website in order to better serve you.
      • To send periodic emails regarding products and services.
      • To follow up after correspondence (email or phone enquiries).

      Do we use ‘cookies’?

      Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, cookies are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

      We use cookies to:

      • Keep track of advertisements.
      • Better understand the route that browsers take through our website
      • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

      Google Analytics

      We use Google Analytics first-party cookies to collect information about visitor behavior on our website. Browsers do not share first-party cookies across domains. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

      For customers who use Google Analytics Advertising Features, Google advertising cookies are used to enable features, such as Remarketing, for products like AdWords on the Google Display Network. For more information about how Google uses advertising cookies, visit the Google Advertising Privacy FAQ at

      To manage settings for these cookies and opt-out of these features, visit the Ads Settings at


      Our website runs the popular WordPress CMS and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If cookies are disabled, elements of functionality of the site will be broken.

      More information on session cookies and what they are used for at 

      Third-party cookies

      In addition to our own cookies, we may also use various third-parties’ cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

      Your choices regarding cookies

      If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

      Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. 

      Where can you find more information about cookies

      To learn more about cookies, please visit

      COPPA (Children Online Privacy Protection Act)

      We do not specifically market to children under the age of 13 years old.

      CAN SPAM Act

      The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

      We collect your email address in order to:

      • Send information, respond to enquiries, and/or other requests or questions
      • Market to our mailing list or continue to send emails to our clients after the original communication has occurred.

      Information protection

      We do not rent or sell personally identifying information to anyone. We will only disclose this information for legal reasons if required by law.

      Marketing & communication

      As we like to keep our customers up to date with relevant news, we use a third party company to send emails to our customers. We will always ask you first before sending you any marketing emails, as well as wait for you to confirm before we do so. We may still send you important administrative messages, such as accounting emails and essential security emails.

      We may also use your email address to locate you on social media platforms or other online channels in order to deliver communication, which we believe might be of interest to you. Please let us know if you would rather us not use your email address in this way.

      Information security

      We seek to use reasonable organisational, technical and administrative measures designed to protect personal information within our organisation. Unfortunately, no online data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

      Third-party services

      We are not responsible for the collection of information, use of, disclosure and security policies, or practices of other organisations, such as Facebook, Twitter, LinkedIn, Apple, Microsoft, Google, or any other developer, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any information you disclose to other organisations through or in connection with our Social Media Pages.

      Other websites

      This privacy policy only covers our website. Any other websites linked to on our site may be subject to their own privacy policy, may differ from ours and so therefore, we are not responsible for the content provided on any third party websites.

      To be in accordance with CANSPAM, we agree to the following:

      • Not use false subjects or email addresses.
      • Identify the message as an advertisement in some reasonable way.
      • Include the physical address of our business or site headquarters.
      • Monitor third-party email marketing services for compliance, if one is used.
      • Honour opt-out/unsubscribe requests quickly.
      • Allow users to unsubscribe by using the link at the bottom of each email.

      If at any time you would like to unsubscribe from receiving future emails, you can email us at or follow the instructions at the bottom of each marketing email.

      Access, change or delete your personal information

      We use both local and third party databases to store your preferential information and contact details. If you would like to request to review, correct, update or delete information that you have previously provided us, please contact us via channels noted below.

      In your request, please make it clear what information you would like to change, whether you would like to have your information deleted from our database, if there are any limitations you would like to add to our use of your information, or simply any changes to your preferences. For your protection, we may need you to verify your identity before implementing your request. We will always try to comply with your request as soon as possible.

      Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed unless asked to do so.

      Contacting us

      If there are any questions regarding this privacy policy, you may contact us using the information below.

      Picon Ltd
      P.O. Box 300
      SG4 8WJ

      Or contact us by phone: 01438 832742

      Last Edited on 19-4-2018